TheVLHub LLC Privacy Policy – Effective January 2025

Privacy Policy

Effective Date: January, 2025
Applies to: TheVLHub LLC dba Wentworth (“Wentworth,” “we,” “our,” or “us”)

1. Purpose

Wentworth is committed to protecting the privacy and security of personal and business information entrusted to us by our clients, vendors, and employees. This policy explains what information we collect, how we use it, and the measures we take to safeguard it.

2. Information We Collect

We may collect and maintain the following types of information in the course of providing design, construction, and consulting services:

• Contact information (names, addresses, phone numbers, and email addresses)
• Project and property details, including photos, measurements, and budgets
• Billing and payment information (bank account or routing numbers, checks, ACH, or wire details)
• Employee, contractor, and vendor information necessary for payroll, project management, and compliance
• Communications and files exchanged via our project management or communication systems

3. How We Use Information

We use collected information to:

• Deliver and manage design, construction, and consulting services
• Process payments and maintain accounting records
• Communicate with clients, vendors, and project partners
• Comply with contractual and legal obligations
• Improve business operations and client experience

We do not sell or rent personal information to any third party.

4. Data Storage and Security

Wentworth uses secure, password-protected systems to store and transmit data, including:

• QuickBooks for financial and accounting records
• Monday.com for project management
• Slack for internal communication
• Email systems protected by multi-factor authentication
• Banking and payment platforms protected by encryption and fraud-monitoring tools

Access to sensitive information is restricted to authorized personnel with a business need. We maintain physical, electronic, and procedural safeguards designed to protect information from unauthorized access, alteration, or disclosure.

5. Information Sharing

We may share limited information with:

• Payment processors, banks, and accountants to complete financial transactions
• Subcontractors, suppliers, or consultants engaged in specific projects
• Technology service providers that support our business operations

All third parties are required to maintain confidentiality and use shared data only for its intended purpose.

6. Data Retention

Project and client records are retained for a minimum of seven (7) years or as required by law, after which they are securely deleted or destroyed.

7. Individual Rights and Requests

Individuals may request access to, correction of, or deletion of their personal data by contacting us at info@wentworthstudio.com. We will verify identity before disclosing or modifying any information.

8. Incident Response

In the event of unauthorized access, data breach, or fraudulent activity, Wentworth will promptly:

1. Contain and investigate the incident,
2. Notify affected parties and law enforcement as appropriate, and
3. Cooperate fully with insurance carriers, regulators, and financial institutions.

 

9. Updates

We may update this policy periodically to reflect operational, legal, or regulatory changes.

10. Contact

Wentworth
8401 Connecticut Ave, Suite 310
Chevy Chase, MD 20815
info@wentworthstudio.com
+1 240-395-0705